Terms of service

Last Updated: October 15, 2026

OVERVIEW

Welcome to Cavalieri. Throughout these Terms of Service, the terms “Cavalieri,” “we,” “us,” and “our” refer to Cavalieri, the business operating this online store. Cavalieri provides this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies referenced on our website.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, you should discontinue using our website and services.

These Terms apply to all visitors and users of the website, including browsers, customers, and individuals who interact with our content or purchase our products.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use our products or services for any unlawful or unauthorized purpose, and you agree to comply with all applicable laws and regulations when using our website.

You must not transmit viruses, malicious code, or any other technology intended to interfere with the operation, security, or functionality of our website.

Any violation of these Terms may result in the suspension or termination of your access to our services, subject to applicable law.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, restrict access, or decline transactions where reasonably necessary to prevent fraud, protect our business or customers, comply with legal obligations, or address violations of these Terms.

You understand that certain information you submit through our website, excluding payment card information handled by payment processors, may be transmitted across different networks and adapted to technical requirements of connected systems and devices.

Payment information is handled through the payment processing services made available at checkout. We do not require customers to send full payment card details through ordinary email.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our express written permission.

The headings used in these Terms are included for convenience and do not affect their interpretation.

SECTION 3 — PRODUCT INFORMATION AND AVAILABILITY

Cavalieri strives to provide accurate, clear, and current information about its watches and other products offered through the website.

Product descriptions, specifications, dimensions, materials, colors, photographs, and other details are provided to help customers make informed purchasing decisions.

We make reasonable efforts to display product images and colors accurately. However, the appearance of a product may vary slightly depending on your screen, display settings, lighting conditions, or other technical factors.

We reserve the right to correct errors, update product information, modify product offerings, and discontinue products when necessary. These changes will not eliminate rights that customers have already acquired under applicable law.

All products are offered subject to availability. If an item becomes unavailable after an order is placed, we will contact the customer regarding the available options, which may include cancellation and a refund where appropriate.

We do not guarantee that every product will remain available at all times.

SECTION 4 — PRICING, PAYMENT, AND BILLING

All prices are displayed in the currency indicated on the relevant product page or at checkout.

Prices, promotions, and offers may change without prior notice. Any change will not retroactively alter the agreed price of a previously accepted order, except where required or permitted by applicable law.

The total amount payable, including applicable shipping charges and taxes where applicable, will be presented during checkout before the order is completed.

We accept the payment methods displayed at checkout. By submitting a payment, you represent that you are authorized to use the selected payment method and that the information provided is accurate and complete.

We reserve the right to review orders for payment verification, suspected fraud, unauthorized activity, pricing errors, or other legitimate concerns.

If we cannot accept or fulfill an order, we will take appropriate steps to notify the customer and, when payment has already been collected, arrange any refund required under our policies and applicable law.

We do not guarantee that a particular payment method will remain available at all times.

SECTION 5 — ORDERS AND ORDER ACCEPTANCE

Placing an order through our website constitutes an offer to purchase the selected products under these Terms of Service.

After placing an order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order or guarantee shipment.

We reserve the right to cancel or decline an order when reasonably necessary, including in cases involving suspected fraud, unauthorized payment, inaccurate pricing, product unavailability, or material errors in the order information.

If an order is canceled after payment has been collected, any applicable refund will be processed in accordance with our Return and Refund Policy and applicable law.

Customers are responsible for reviewing their order details, including product selection, quantity, shipping address, and contact information, before completing checkout.

If you notice an error after placing an order, please contact us promptly at info@cavalieriglobal.com. We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or canceled after processing or shipment has begun.

SECTION 6 — SHIPPING AND DELIVERY

Cavalieri aims to process and ship orders in accordance with the information provided in our Shipping Policy and at checkout.

Available shipping methods, estimated delivery times, shipping charges, and any applicable restrictions will be communicated through the relevant pages of our website or during checkout.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise. Actual delivery times may vary because of carrier operations, weather, holidays, customs procedures where applicable, address verification, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and appropriate contact information.

If a package is delayed, returned because of an incorrect address, or affected by a delivery issue, please contact our customer support team so that we can review the situation and assist where possible.

Nothing in these Terms excludes any rights or remedies available to customers under applicable consumer protection laws.

Our Shipping Policy forms part of these Terms of Service and should be read together with this section.

SECTION 7 — RETURNS, REFUNDS, AND CANCELLATIONS

We want customers to have a clear understanding of their options if a purchased product does not meet their expectations or arrives with a problem.

Requests for returns, refunds, exchanges, or order cancellations are handled in accordance with our Return and Refund Policy, which explains the applicable eligibility requirements, return procedures, deadlines, and refund processing arrangements.

Customers should review that policy before making a purchase.

Where a return is approved, the customer must follow the return instructions provided by our support team. Products should be returned using the authorized procedure and to the designated return address, where applicable.

Refunds will be processed according to our Return and Refund Policy. The time required for the funds to appear in a customer's account may depend on the original payment method and the payment provider or financial institution.

Nothing in this section limits any mandatory rights to cancellation, return, replacement, repair, or refund available under applicable law.

In the event of a conflict between these Terms and a specific provision of our Return and Refund Policy concerning return eligibility or refund procedures, the specific provision of the Return and Refund Policy will govern that matter, subject to applicable law.

SECTION 8 — PRODUCT CARE AND WARRANTY

Customers are responsible for using and maintaining their watches in accordance with the care instructions and product information supplied with the relevant product.

Product specifications, features, water-resistance ratings, and other performance characteristics may differ between models. Customers should consult the information provided for their specific product rather than assume that all watches share the same characteristics.

Any manufacturer's warranty, commercial warranty, or additional warranty offered by Cavalieri will be described in the applicable product documentation, warranty terms, or other written information supplied with the purchase.

Warranty coverage, where offered, may be subject to conditions relating to the nature of the defect, appropriate use, maintenance, and proof of purchase.

Unless expressly stated in the applicable warranty terms, ordinary wear and tear, accidental damage, misuse, unauthorized modifications, and damage resulting from improper care may not be covered.

Customers should contact our support team before attempting a repair or arranging service that may affect warranty coverage.

Nothing in this section excludes any statutory warranty or consumer right that cannot legally be waived or restricted.

SECTION 9 — INTELLECTUAL PROPERTY

All content made available through our website, including text, product descriptions, graphics, photographs, logos, brand names, designs, page layouts, and other materials, is owned by Cavalieri, licensed to Cavalieri, or otherwise used with appropriate authorization, unless stated otherwise.

This content is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial browsing and purchasing purposes.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our website content without prior written authorization from the relevant rights holder, except where permitted by law.

Nothing in these Terms grants you ownership of our trademarks, designs, copyrighted materials, or other intellectual property.

Any unauthorized use of protected materials may result in appropriate legal action.

SECTION 10 — THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics services, and other tools that support our operations.

These services may be subject to their own terms, conditions, and privacy policies.

Cavalieri does not control all third-party websites or services and is not responsible for their independent content, policies, or practices, except to the extent responsibility cannot be excluded under applicable law.

A link to a third-party website does not necessarily constitute an endorsement of that website or its services.

Customers should review the applicable terms and privacy policies before using third-party services.

SECTION 11 — USER INFORMATION AND COMMUNICATIONS

When placing an order, contacting our support team, or using certain features of our website, you may be asked to provide personal information.

You agree to provide information that is accurate, current, and complete and to update it when necessary to facilitate order processing and customer support.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

By providing your email address or other contact information in connection with an order, you authorize us to use that information for legitimate order-related communications, including order confirmations, shipping updates, customer service, and important notices.

Marketing communications, where offered, will be handled in accordance with applicable law and the choices available to customers.

For further information about how we handle personal information, please consult our Privacy Policy.

SECTION 12 — PROHIBITED USES

You may not use our website or its content:

For any unlawful purpose or to encourage unlawful activity.
To violate any applicable local, state, federal, or international law or regulation.
To infringe upon our intellectual property rights or the rights of others.
To submit false, misleading, or fraudulent information.
To interfere with the security, performance, or proper functioning of our website.
To introduce malicious software, harmful code, or unauthorized access mechanisms.
To collect or misuse another person's personal information without authorization.
To engage in conduct intended to defraud Cavalieri, its customers, or its service providers.
To circumvent security measures or abuse website functionality.

We reserve the right to investigate suspected violations and take appropriate action, including restricting access, canceling affected orders where legally permissible, and reporting suspected unlawful conduct to the relevant authorities when appropriate.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, shipping charges, estimated delivery times, or availability.

We reserve the right to correct such errors and update information when necessary.

Where an error materially affects an order that has already been placed, we will take reasonable steps to contact the customer and explain the available options.

We will not use this provision to disregard contractual obligations or consumer rights that apply under the law.

SECTION 14 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.

We make reasonable efforts to maintain the accuracy and availability of our website, but we do not guarantee uninterrupted access, error-free operation, or the absence of all technical issues.

Descriptions of products and services are provided in good faith and are subject to the specific terms, specifications, and warranties applicable to each product.

Nothing in these Terms excludes or limits any warranty, representation, or consumer right that cannot lawfully be excluded or limited under applicable law.

Where a disclaimer or limitation is not enforceable in a particular jurisdiction, it will apply only to the maximum extent legally permitted.

SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Cavalieri will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or the purchase or use of our products, where such exclusions are legally permitted.

This provision does not exclude liability for matters that cannot legally be excluded or limited, including any applicable statutory consumer rights.

Nothing in these Terms limits liability for fraud, intentional misconduct, or other liability that applicable law prohibits a business from limiting.

Where liability may lawfully be limited, the limitation will apply only to the extent permitted by the relevant law and circumstances.

SECTION 16 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of our website, your infringement of third-party rights, or your material violation of these Terms.

This provision does not require you to indemnify Cavalieri for losses caused by Cavalieri's own unlawful conduct, breach of its legal obligations, or other circumstances for which such indemnification would be prohibited by law.

SECTION 17 — PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, used, disclosed, and protected.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Our processing of personal information will be carried out in accordance with applicable privacy and data protection laws.

Please consult the Privacy Policy for additional information regarding your privacy rights and the ways in which you may contact us about personal information.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide products or services will be interpreted in accordance with the laws applicable to the relevant transaction, subject to any mandatory consumer protection laws.

Where permitted by law, disputes arising from these Terms may be brought before a court with appropriate jurisdiction.

Nothing in this section deprives consumers of mandatory legal protections or rights to bring claims in a forum that applicable law makes available to them.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or, where necessary, severed from these Terms.

The remaining provisions will continue in effect to the extent they can operate independently and lawfully.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and notices expressly incorporated by reference, constitute the agreement governing your use of our website and the purchase of products from Cavalieri, subject to any separate written agreement that applies to a particular transaction.

They replace prior website terms concerning the same subject matter to the extent permitted by law.

SECTION 21 — CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms of Service when necessary to reflect changes in our business operations, products, services, legal requirements, or website functionality.

The most recent version will be published on this page with an updated revision date.

Changes will apply prospectively unless otherwise required or permitted by applicable law.

Your continued use of our website after revised Terms are published constitutes acceptance of the revised Terms to the extent permitted by law. If you do not agree with a revision, you should discontinue using the affected services.

Orders already accepted will remain subject to the terms applicable to those orders, except where a change is required by law or otherwise validly agreed.