Privacy policy

PRIVACY POLICY

Last Updated: October 15, 2026

At Cavalieri, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Cavalieri (“Cavalieri,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you visit our website, browse our products, place an order, contact our customer support team, or otherwise interact with our services.

Our goal is to provide a secure, transparent, and reliable shopping experience. We collect and process personal information only for legitimate business purposes and in accordance with applicable privacy and consumer protection laws.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it before processing your information for the relevant purpose.

1. INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you place an order, contact us, or interact with our store, we may collect:

  • Contact information: Your name, email address, telephone number, and billing and shipping addresses.

  • Order information: Products purchased, order number, transaction details, delivery preferences, and order history.

  • Payment information: Payment status, transaction references, and other information necessary to process your purchase. Payment card details are generally processed by our payment providers rather than stored directly by Cavalieri.

  • Customer support information: Messages, inquiries, and information you voluntarily provide when requesting assistance with an order, product, return, refund, or delivery.

  • Account information: If customer accounts are enabled, login credentials and information associated with your account, subject to the applicable account features.

Please do not send payment card numbers, passwords, or other highly sensitive information through ordinary email or customer support messages.

Information Collected Automatically

When you visit our website, we and certain service providers may automatically collect technical and usage information, including:

  • IP address and approximate geographic location derived from it.

  • Browser type, operating system, device type, and language preferences.

  • Pages visited, products viewed, referring websites, and interactions with our store.

  • Date, time, and duration of visits.

  • Cookie identifiers and similar online tracking information, subject to applicable consent requirements.

We use this information to operate our website, understand how visitors interact with our products, improve our services, prevent fraud, and measure the effectiveness of our marketing.

Information from Third Parties

We may receive information from third parties that support our business operations, including Shopify, payment processors, shipping and fulfillment providers, analytics services, advertising partners, and fraud-prevention services.

For example, a payment provider may provide confirmation that a transaction was approved, while a shipping provider may provide tracking and delivery updates.

We handle information received from these sources in accordance with this Privacy Policy and applicable law.

2. HOW WE USE YOUR PERSONAL INFORMATION

Cavalieri uses personal information for the following purposes:

Order processing and fulfillment

  • Process payments and confirm purchases.

  • Arrange shipping and delivery.

  • Send order confirmations, shipping notifications, and tracking updates.

  • Manage returns, refunds, exchanges, and warranty-related requests in accordance with our applicable policies.

Customer service

  • Respond to questions and complaints.

  • Investigate order or delivery issues.

  • Provide assistance regarding our products and services.

Website operation and improvement

  • Maintain website functionality and performance.

  • Understand customer preferences and shopping patterns.

  • Improve our product listings, website experience, and customer service.

Security and fraud prevention

  • Verify transactions when appropriate.

  • Detect and investigate suspicious activity.

  • Protect our customers, business, website, and payment processes.

Marketing and advertising

  • Send promotional emails where permitted by law and, where required, with your consent.

  • Measure advertising performance.

  • Personalize advertising and product recommendations where permitted.

  • Manage marketing preferences and opt-out requests.

Legal and administrative purposes

  • Maintain appropriate business records.

  • Comply with applicable legal obligations.

  • Respond to lawful requests from authorities.

  • Establish, exercise, or defend legal claims.

We do not use personal information for purposes that are incompatible with the purposes described above without providing additional notice or obtaining consent when required by law.

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients when reasonably necessary for our business operations or as otherwise permitted by law.

Shopify and E-Commerce Service Providers

Our online store is hosted on Shopify. Shopify provides the e-commerce infrastructure necessary to operate our website, manage orders, support checkout functionality, and facilitate customer transactions.

Your information may be processed by Shopify and its relevant service providers in accordance with their applicable privacy practices.

You can review Shopify's consumer privacy information at:

https://www.shopify.com/legal/privacy/consumers

Payment Processors

We may share transaction and billing information with payment service providers to authorize and process payments, detect fraud, issue refunds, and maintain transaction records.

Payment processing is subject to the privacy policies and terms of the relevant provider.

Shipping and Fulfillment Providers

We may share the information necessary to fulfill your order with shipping companies, logistics providers, warehouses, suppliers, or fulfillment partners.

This may include your name, shipping address, telephone number when required, order details, and other information necessary to deliver the products you purchased.

These parties should use the information provided to them only for the services they are engaged to perform, subject to applicable law and their contractual obligations.

Analytics and Advertising Partners

We may work with analytics providers and advertising platforms to understand website activity, measure campaign performance, and deliver relevant advertisements.

Depending on the services enabled on our website and applicable law, these technologies may involve the disclosure of online identifiers, device information, browsing activity, and interactions with advertisements.

Certain disclosures for cross-context behavioral advertising or targeted advertising may be considered “sharing” or similar activities under some state privacy laws, even when no money changes hands.

Where required, we provide appropriate consent mechanisms and options to opt out of these activities.

Professional Advisers and Legal Authorities

We may disclose information to professional advisers, auditors, insurers, regulators, law enforcement authorities, or other parties when necessary to comply with legal obligations, protect our rights, investigate suspected fraud, or address security issues.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.

Cavalieri does not disclose personal information indiscriminately. We limit disclosures to legitimate business purposes, applicable legal obligations, and the choices available to customers under relevant privacy laws.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, and similar technologies to support essential store functionality and improve your shopping experience.

These technologies may be used for:

  • Essential functionality: Maintaining shopping carts, supporting checkout, and providing website security.

  • Preferences: Remembering certain settings and choices.

  • Analytics: Understanding website traffic, visitor interactions, and performance.

  • Advertising: Measuring campaigns and, where permitted, displaying relevant advertisements.

Some cookies are provided by Shopify, while others may be associated with third-party services integrated into our store.

You can manage available cookie preferences through our website's cookie banner or privacy settings, where provided. You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect some website features.

Where applicable law requires prior consent for non-essential cookies or tracking technologies, we will obtain that consent before activating the relevant technologies. We will also honor legally required consent withdrawals and opt-out signals.

5. YOUR PRIVACY RIGHTS

Depending on your state of residence and the laws applicable to your information, you may have some or all of the following rights:

  • Right to know or access: Request information about the personal information we collect, use, disclose, or otherwise process about you.

  • Right to correction: Request correction of inaccurate personal information.

  • Right to deletion: Request deletion of personal information, subject to applicable legal exceptions.

  • Right to data portability: Request a copy of certain personal information in a portable format.

  • Right to opt out: Opt out of certain sales, sharing, targeted advertising, or profiling activities where these rights apply.

  • Right to withdraw consent: Withdraw consent where processing is based on consent.

  • Right to appeal: Where required by applicable law, appeal a decision concerning a privacy rights request.

  • Right to non-discrimination: Exercise applicable privacy rights without unlawful discrimination or retaliation.

These rights are subject to legal limitations. For example, we may need to retain certain transaction records to comply with tax, accounting, fraud-prevention, or other legal obligations.

How to Exercise Your Rights

To submit a privacy request, contact us at:

Email: info@cavalieriglobal.com

Please describe your request and provide sufficient information for us to understand and verify it. We may request additional information to verify your identity before fulfilling certain requests.

We will respond within the timeframes required by applicable law.

If we deny a request and applicable law provides a right to appeal, we will explain how to submit an appeal.

Targeted Advertising and Data Sharing Opt-Outs

If applicable state law grants you the right to opt out of the sale or sharing of personal information or targeted advertising, you may exercise that right through our website's available privacy controls or by contacting us directly.

If our Shopify store provides a dedicated data-sharing opt-out page, you may use that page to submit your preference.

Where required, we will process recognized opt-out preference signals, including Global Privacy Control (GPC), in accordance with applicable law.

We will not require you to create an account solely to exercise a privacy right where applicable law prohibits that requirement.

6. CALIFORNIA PRIVACY NOTICE

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), applies to Cavalieri.

Categories of Personal Information

Depending on your interactions with our store, we may collect the following categories of personal information:

  • Identifiers, such as name, email address, telephone number, IP address, and shipping address.

  • Commercial information, such as products purchased, order history, and transaction records.

  • Internet or other electronic network activity, such as browsing interactions and website usage.

  • Customer service communications and information voluntarily provided to us.

  • Inferences drawn from permitted website activity for analytics, personalization, or advertising.

We do not intend to collect sensitive personal information beyond what is reasonably necessary for legitimate business purposes and permitted by law.

Purposes of Collection and Use

We may use these categories to fulfill orders, process payments, provide customer support, maintain website functionality, prevent fraud, improve our services, conduct analytics, and perform permitted marketing activities.

Categories of Recipients

We may disclose relevant information to Shopify, payment processors, shipping and fulfillment providers, customer service tools, analytics providers, advertising partners, professional advisers, and government authorities where legally required.

Depending on our actual business practices and applicable law, some disclosures to advertising partners may constitute “sharing” for cross-context behavioral advertising.

We will provide applicable opt-out rights and notices where required.

California Privacy Requests

Eligible California residents may request access to, correction of, or deletion of their personal information and may opt out of the sale or sharing of personal information where applicable.

To submit a request, email info@cavalieriglobal.com.

We may verify your identity before processing a request. We will not unlawfully discriminate against you for exercising your privacy rights.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on the type of information and why it was collected.

For example:

  • Order and transaction records may be retained for accounting, tax, fraud-prevention, warranty, and legal purposes.

  • Customer support communications may be retained to resolve inquiries and maintain relevant service records.

  • Marketing information may be retained until you unsubscribe, withdraw applicable consent, or the information is no longer needed.

  • Technical and analytics information may be retained according to the settings and retention practices of the relevant service providers.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable legal obligations.

8. DATA SECURITY

Cavalieri takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

Depending on the services involved, these measures may include access controls, secure connections, restricted access to information, and the use of established service providers.

Payment information is handled through the applicable payment-processing infrastructure, subject to the provider's security practices.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we work to maintain appropriate safeguards for the information we process.

If a data incident occurs, we will take appropriate steps and provide notifications when required by applicable law.

9. INTERNATIONAL DATA TRANSFERS

Cavalieri serves customers in the United States and may use service providers that process personal information in other states or countries.

As a result, your personal information may be transferred to, stored in, or accessed from jurisdictions other than the place where you reside.

Where required by applicable law, we will implement appropriate safeguards for international transfers and respect applicable rights and restrictions.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, payment services, shipping tools, or other external platforms.

These services may have their own privacy policies, terms, and data-handling practices. Cavalieri does not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of any third-party service you choose to use.

11. CHILDREN'S PRIVACY

Our online store is intended for a general shopping audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without the authorization required by applicable law.

If we become aware that we have collected personal information from a child in circumstances where collection was not permitted, we will take appropriate steps to delete the information or otherwise address the situation as required by law.

A parent or legal guardian who believes that a child has provided personal information to us may contact us at info@cavalieriglobal.com.

12. MARKETING COMMUNICATIONS

We may send promotional emails or other marketing communications where permitted by applicable law.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing communications will not prevent us from sending non-promotional messages necessary to complete or manage an order, provide customer service, or communicate important information about our transactions.

We will honor applicable consent and opt-out requirements for marketing communications.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, legal requirements, or privacy standards.

When we make changes, we will update the “Last Updated” date displayed at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this page periodically to remain informed about how their information is handled.

14. CONTACT US

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding the handling of your personal information, please contact Cavalieri using the information below.

Cavalieri

Email: info@cavalieriglobal.com

Phone: +1 248-263-2307

Business address:

Cavalieri
2529 W Campbell Ave
Phoenix, Arizona 85017-3237
United States

For privacy-related requests, please include “Privacy Request” in the subject line of your email to help us identify and route your inquiry appropriately.

We are committed to handling privacy inquiries professionally and responding within the timeframes required by applicable law.